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Sarah is our referral coordinator. Starting out as a trained Dental Assistant where she assisted with a variety of procedures, including oral surgery. This foundational experience has given her valuable insights into patient care and surgical processes. In 2010, she transitioned into a Medical Administration role, managing various administrative tasks. With 15 years of experience as a healthcare administrator, particularly in the specialty of Plastic Surgery, Sarah has developed a strong knowledge in the field. Before joining TMSC, she served as the medical practice manager for the chief of the division of plastic surgery at Trillium Health Partners. During her tenure there, she excelled at overseeing daily operations, coordinating communication, and facilitating physician recruitment.
Athena is a dedicated and skilled Registered Nurse certified with the Collage of Nurses of Ontario (CNO). She brings a variety of clinical experience within the hospital, including post-operative care, long-term care, and medicine. A 2020 graduate from Ryerson University, Athena combines her rigorous academic career with over four years of practical experience in the medical spa industry, bringing a unique blend of clinical expertise and aesthetic care to her practice. Athena is known for her compassionate approach and commitment to providing exceptional patient care. She’s committed to her professional development in order to stay up-to-date with current practices and standards to broaden her skills and ensure quality patient care.
Meet Kalli, a seasoned Medical Office Administrator who lends her expertise as one of our frontline team members at TMSC. Transitioning from over a decade-long tenure at Joseph Brant Hospital in Burlington; spanning roles in Admitting, ER, Surgery, and ICU, she brings a wealth of knowledge, cultivated from years of varied experience in a hospital setting. With a background as a Licensed Aesthetician, her passion for health and wellness are intertwined. She seamlessly blends medical proficiency with a friendly and gentle demeanor. Kalli is here to guide, assist, and support you with precision, kindness, empathy, and compassion.
Shannon is one of the first people you speak with at Toronto Minor Surgery Center (TMSC) as their front-desk administrator. With more than 15 years of experience in medical administration, her deep knowledge supports The Center’s focus on quick, efficient, and quality treatment. Before joining the TMSC team in 2022, Shannon was the office manager for a plastic surgeon affiliated with Trillium Health Partners. In addition to managing his day-to-day office demands, Shannon booked operating rooms and outpatient surgeries. Before advancing into the office manager role, she worked for general practitioners and dermatologists to develop varied skills that prepare her to deliver excellence when interacting with patients, clients and peers. She earned her medical office administration credentials in 2005 and draws on her extensive background to make each office interaction seamless and stress-free. Shannon wants your visits to be filled with the compassion, patience, and accuracy.
Nikole Stephens is a Registered Practical Nurse that is licensed with the College of Nurses of Ontario (CNO) and is also a member of the Registered Practical Nurses Association of Ontario (RPNAO). She obtained her nursing diploma in 2011 from Centennial College. Shortly after, she began working as a staff nurse at The Credit Valley Hospital in the medical surgical department. In 2017, she joined the Credit Valley surgical clinics. Thereafter, she was recruited to the The Minor Surgery Center in 2020 where she pridefully takes on the role as a nurse manager.
Jane Routledge is a Registered Nurse certified by the College of Nurses of Ontario. She completed her nursing degree at St Francis Xavier University in 2018. Jane has experience working in a variety of surgical settings which lead her to join The Minor Surgery Center in 2021. With a passion for people, Jane provides a high standard of care and education to all her patients.
Jenna Leitch is the Practise Director and Manager at The Minor Surgery Center. She entered the medical administration field in 2010. After being recruited into the Plastic Surgery community she was quickly transitioned into a practice manager role in 2015. Throughout the years she has been responsible for all scheduling, referrals and communication with patients. In additional to this, she coordinated all combined reconstructive breast cancer surgeries at Trillium Hospital from 2015 to 2021.
